Introduction

PDS by Sneha respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at pdsbysneha.com or make a purchase with us. By using our website, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

Contact information, including your name, email address, phone number, and delivery address when you place an order or get in touch with us.

Payment and billing information. We collect your billing name and billing address for order processing. We do not store your credit card details — all payment transactions are handled securely by our payment provider.

Account information, if you choose to create an account on our website.

Communications, including any messages, queries, or feedback you send us by email or through our website.

Usage data, such as your IP address, browser type, pages visited, and time spent on our website. This is collected automatically to help us improve your experience.

How We Collect Information

Directly from you, when you place an order, create an account, sign up for updates, or contact us.

Automatically, through cookies and tracking tools such as Google Analytics, which help us understand how visitors use our website.

From third parties, such as social media platforms, if you interact with our content or use a social login feature.

How We Use Your Information

To process and fulfil your orders, including sending confirmation and shipping updates.

To respond to your enquiries and provide customer support.

To send you information about new collections, offers, and updates — only if you have opted in to receive these.

To improve our website, products, and services based on how our customers use them.

To comply with legal obligations and protect against fraud.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only where necessary:

Service providers who help us operate our website, process payments, and fulfil orders. These parties are bound by confidentiality obligations and may not use your data for any other purpose.

Legal authorities, if required to do so by law or to protect our rights and the safety of our customers.

A successor entity, in the event of a merger or sale of our business, in which case you will be notified in advance.

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect some functionality on our website.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. You may also opt out of marketing communications by clicking “unsubscribe” in any email we send, or by contacting us directly.

Third-Party Websites

Our website may contain links to external sites. This Privacy Policy applies only to pdsbysneha.com. We encourage you to read the privacy policies of any third-party websites you visit, as we are not responsible for their practices.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to check back periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: info@pdsbysneha.com

Jurisdiction

This Privacy Policy is governed by the laws of India. By using our website, you agree that any disputes relating to privacy will be subject to Indian law.